Services

David Beckham, Principal Consultant.

David has spent the last 24 years out of 33 year career within the IT Division of a global insurance company. A Business Analyst by role, David concentrated his efforts on ensuring that any proposed operational change he was assigned to delivered the optimum results for all concerned. His focus has widened over the last few years to encompass the process of change as a whole. David was diagnosed with Parkinson’s Disease at the age of 43 and has since become a popular speaker on the effects of change and how to build individual resilience to change but also to harness the opportunities change presents.

Our Services at ChuDo Consulting Ltd help you, or your team develop core IT Professional skills to enhance their work and career. Our Power of Change series helps organisations and individuals cope with change whilst recognising and harnessing the opportunities it can present.

Please note these sessions are available in different formats and can potentially be customised to suit your specific needs

If you wish to discuss this further please contact us

Business Analysis Skills Training

Core Skills for Change Professionals engaged in transformational activity

Understanding the Right Business Problem – 60 minutes, presentation F2F/Remote

This session deals with the skills necessary to allow a BA to fully understand the business problem (and through that the assignment they are working on). Topics discussed are questioning skills, the different types of questions and when or why to ask them. Listening skills, how to create trust and empathy, how to demonstrate understanding and build rapport. Understanding your stakeholders and how they think, understanding yourself and the way you think and gaining consensus   

The Art of Influence: How to Build Effective Business Relationships – 60 minutes, presentation F2F/Remote

This session takes the recipients on a journey through experience learnt through a 33 year career in change delivery: The topics include: What is influence? How to get it (and keep it). Understanding your influencing ability through the Status Curve model. The components of influence, the influence cycle plus the influence iceberg. It provides some top tips for influencing, advice on how to understand your stakeholders and it concludes with advice on resolving difficult situations via the use of Fact Based Discussions.

Business Analysis – the Middle Way – 60 minutes, presentation F2F/Remote

This session uses lessons from Samurai Japan to introduce a philosophy of Business Analysis. This philosophy is based on the premise of the Business Analyst working and leading from the middle. It puts forward some principles of business analysis that can be adopted and used within change initiatives as required. It also suggests a mindset that is useful when dealing with difficult stakeholders, conflict or crisis situations 

Managing Your Workload – Defensive Strategies for Business Analysts – 60 minutes, presentation F2F/Remote

This session is a compendium of useful advice on how to say “No” to additional work in a positive and collaborative way, thus both safeguarding your wellbeing whilst enhancing your professional reputation

Hitting the Ground Running – Assignment Planning for Business Analysts – 60 minutes, presentation F2F/Remote

This session introduces a simple five step planning framework that a Business analyst can use on their assignment to allow them to add clarity and achieve objectives as soon as possible. This is particularly geared to assignments where there has been little in the way of introduction.   

BA Language – Powerful communication for Business Analysts – 60 minutes, presentation F2F/Remote

This session examines the importance of communication for Business Analysts. It introduces several ways of ensuring your communication uses positive and inclusive language for better effect, plus hints and tips of how to communicate clearly.

For more details and pricing of these sessions please contact us.

Leadership Skills

Developing Breakthrough Communication Skills

1 DAY COURSE

Overview:

Clear communication is a skill that many assume they have but can prove elusive in times of crisis. Leadership is dependent on unambiguous communication and can be enhanced with practice and the application of a few simple principles, a splash of empathy and a fair measure of common sense. This course examines several real-life examples of ‘less than good’ communication inflicted on the Author during his career and gives the delegates a chance to practice communicating in a safe and friendly environment.

Learning Objectives

The session has an overall objective of making your personal communications more effective. It will also allow you to: 

Understand the barriers to effective communication and how to overcome them

Understand the different types of communication required for different circumstances

Understanding the qualities of effective communication

Understand the optimum structure of effective communication

Construct a communication plan that engages rather than outrages

For more details and pricing of this course please contact us.

Improving Your Presentation Skills

2 DAY COURSE

Overview:

Clear and powerful communication is an important part of any business professional’s toolkit, no matter what aspect of IT and Change you may operate in. In addition, confidence in presentation can open doors to wider opportunities throughout your career and make a lasting positive impression on colleagues, customers and potential employers. Even in a world where much occurs in a ‘virtual’ manner the ability to craft a compelling story and to then clearly communicate it to others is a massive contributor to success. In this interactive workshop you will get the opportunity to learn tips and techniques for making your presentations more effective plus the chance to improve your story-telling abilities to create occasions that will linger in the memory of your audience.

Please note that this course can be run with material emphasising conventional face to face presentation or with material emphasising virtual presentations and the challenges and opportunities they represent.

Learning Objectives:

To understand the basic principles of effective presentation

To identify techniques to manage the stress of presenting in front of an audience

To introduce the Plan, Prepare, Present and Post-mortem structure of presentations

To look at some additional enhancements to your presentation such as visuals, animations, audio and props

To digest some hints and tips for presenting at larger events such as conferences etc 

To study several historical examples of great presentations in order to add their success factors to yours

To learn the basics of real story-telling in order to keep your audience engaged

Finally, to practice and receive feedback on your presentation technique in a safe environment      

For more details and pricing of this course please contact us.

Team Building/Motivational

The Power of Change – 50 minutes, Keynote Speech

Change is a force that acts on all aspects of life and business and is a constant feature of life. It cannot be resisted but you can develop change resilience and ultimately grow as a result of the transformation. Whilst in most cases the need for change is a positive one it can be an unsettling and even frightening experience. Having spent his career in IT change delivery David thought he knew all there was to be known about the change process on an intellectual and professional level. However, when he was diagnosed with Parkinson’s Disease in 2010, he began a new emotional journey of understanding. In this seminar he will explain the personal impact this had on him and how it has deepened his understanding of the way change works. In his own uniquely humorous way David will reveal his experience of Parkinson’s Disease, explore the nature of change, the effect it has on people and the lessons he has learnt from his journey. He will share his own thoughts and philosophy on what motivates him, the inspirational figures who have guided him and how he has applied this to his work and personal life.

He will discuss:

• Parkinson’s disease and the personal impact it has had on him
• What is change and why do we fear it?
• Two change models; the Change Curve and The Hero’s Journey
• Why it is important to find your motivational centre
• The importance of leaving a legacy

This presentation will resonate with several different audiences, namely:

People or organisations going through transformation

People or organisations that facilitate change

People or organisations in need of inspiration/motivation

People or organisations with a direct interest in Parkinson’s Disease

People or organisations who have an interest in Diversity issues

This presentation is available as a stand-alone key-note speech for corporate or commercial events. It also forms the core of the Power of Change programme available through ChuDo Consulting and is a pre-requisite for any of the programmes listed below.

Power of Change Programmes

These programmes are aimed at individuals or organisations and teams that are undergoing significant change. These programmes are suitable for any industry and can accommodate between 5 and 30 delegates of any organisational level. They are comprised of a series of presentations and facilitated workshop sessions that together aim to assist the development of change resilience. They can either be delivered at your location, at a neutral training venue or remotely via the internet. 

The Power of Personal Change – 1 day

A facilitated workshop aimed at individuals who are going through significant personal change. The programme is designed to help individuals adapt to change more readily and find positive ways to maintain their career development. The sessions will:

• Introduce the concept of change resilience as opposed to resistance
• Explain change as a process
• Explain why change can be scary
• Explain how change can be used as a positive source of personal growth
• Explain how individuals can deal with change more effectively, including imposed change   
• Explain and discuss change-blockers
• Identify the stimuli for change – comfortable trauma vs uncomfortable trauma
• Provide guidance on maintaining motivation through change 

Building Powerful Teams 3-5 days

This programme explores how teams can create their own values, rituals and language to create a powerful team with clear purpose. It is aimed at all leaders and team members and is designed to be a shared experience. This programme works best if spread out over a series of sessions as the lessons learned may require reflection time to bed into the team.

It includes:

• Initial consultation with client to understand the situation
• ‘The Power of Change’ key-note – ideally delivered at a team event to establish credibility
• Understanding what’s important to the team
• Creating a value map for the team
• Introducing powerful rituals that reinforce the team and build a community
• Understanding how language is important in creating a powerful culture
• Agreeing how the team wishes to communicate
• Constructing a shared vision/purpose
• Making sure the vision/purpose complements the existing organisational culture
• Optional personalised feedback and coaching to the team leaders in terms of their communication/ leadership style

Moon Landing – variable timing, facilitated exercise and presentation F2F only

• This exercise is a guided facilitation for teams that build on the two sessions above. The end product is a unique animated presentation deck that provides an inspiring and positive message to the client team. During a series of guided discussions the facilitator will collate the team’s thoughts and words into a template powerpoint animation that is then played back to the team at the conclusion of the session. Seeing their own words as part of a powerful message can prove very uplifting and inspirational for a team and can lead to greater sense of purpose, morale and job satisfaction. A copy of the animation is then given to the team to help them on their onward journey.

The Leader’s Guide to Powerful Transformation 2 days

A series of workshops for managers and leaders centred around guiding their organisations/teams through change in an inspirational manner.

 It covers:

• Planning, creating and delivering powerful and compelling communication
• Creating a holistic inclusive approach to change
• How to identify if change is being done for the right or wrong reason
• How not to do it – a perspective from a 30 year career in a financial institution

Transformational sessions

The following sessions are part ingredients of the programmes detailed above but could also be supplied as stand-alone sessions

Managing Change – 3.5 hours, Workshop F2F only

This workshop takes the delegates through some of the concepts introduced in ‘The Power of Change’ whilst allowing greater exploration of them on a personal level. The session examines the common perception of change, how this can be utilised in a positive rather than negative manner, common change blockers, dealing with imposed change and many other ways of developing change resilience.   

Building Powerful Teams – 50 minutes, presentation F2F/remote

This presentation utilises some of the themes from the Power of Change to allow you to build a team based on the values that are important to the team-members. The session looks at the way you can create powerful values, language and rituals that bind a team together, giving several examples along the way. 

It’s Not Rocket Science – 50 minutes, presentation F2F/remote

This presentation is designed to allow teams to consider what their purpose and value is whilst also considering how they interact with others to obtain maximum effectiveness. Using the example of the early stages of the NASA Moon Landing Programme the delegates will learn what can go tragically wrong when teams don’t communicate clearly and align their values.

Transforming Your Business – 50 minutes, presentation F2F/remote Drawing from 30+ years of work experience this session looks at organisational transformation and its unfortunate propensity for failure. It examines the potential reasons for this unfortunate situation and discusses what could be done differently, advocating an inclusive rather than command and control model of communication. This session is designed to appeal to a target audience of senior managers, mid-level managers and team leaders. It discusses alternative methods of delivering change in a slightly tongue-in-cheek manner in order to provoke debate